Shipping Policy
Last Updated: 01-09-2025
At [yourwebsite name], we are committed to delivering your sunglasses, eyeglasses, contact lenses, and optical accessories in a safe and timely manner. Please read our Shipping Policy carefully to understand how we process and deliver orders.
1. Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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In case of any unexpected delays (e.g., product unavailability, high order volume), customers will be notified via email or phone.
2. Shipping Methods & Delivery Timeline
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We partner with trusted courier services to ensure timely and secure delivery across India.
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Standard delivery time is 3–7 business days depending on your location.
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Remote or rural areas may take additional time.
3. Shipping Charges
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Free shipping may be offered on selected orders above a certain amount (if applicable).
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For other orders, shipping charges will be displayed at checkout before payment.
4. Order Tracking
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Once your order is dispatched, you will receive a tracking ID via email or SMS.
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You can use this tracking ID to monitor your shipment status on the courier partner’s website.
5. Delivery Attempts
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Our courier partners will make up to two delivery attempts.
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If the order is undelivered due to incorrect address, non-availability, or refusal to accept, it will be returned to us. Additional shipping charges may apply for re-dispatch.
6. Damaged or Missing Products
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If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with photos/videos as proof.
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We will arrange for a replacement or refund as per our Refund & Cancellation Policy.
7. International Shipping
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Currently, [yourwebsite name] ships only within India.
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International shipping is not available at the moment.
8. Contact Us
For any shipping-related queries, you can reach us at:
📍
📧 Email: @gmail.com
📞 Phone: +91